Free Shipping on Orders Over $50 | Use Code: KNOTORA20 for 20% Off

Get In Touch With Us

We'd love to hear from you. Let us know how we can help.

Our Location

13th Street. 47 W 13th St, New York,

NY 10011, USA

Call Us

(833) 234-5618

Email Us

info@KNOTORA.store

support@KNOTORA.store

Send Us a Message

Frequently Asked Questions

We offer a 30-day return policy for all unworn items in their original packaging. Returns are free for customers in the United States. Please include the original receipt and reason for return.

Standard shipping takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days. International shipping typically takes 7-14 business days depending on the destination.

Yes, we ship to over 50 countries worldwide. International shipping rates are calculated at checkout based on the destination. Please note that customers are responsible for any customs duties or import taxes that may apply.

Once your order has been shipped, you will receive a confirmation email with a tracking number and link to track your package. You can also track your order by logging into your account on our website.

Can't find the answer you're looking for? View our full FAQ page or contact us directly.